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After years of struggling to understand this instrument (my 2013 Macbook Pro) that is so crucial to my life, and finding very little help in doing so, it is a total relief to discover Petr. He answers questions clearly and briefly, obviously knows what he is doing and what he is talking about, responds quickly and finds solutions that work. I now have my same MacBook, which has been slowing down progressively, with a new hard drive at very little expense, and it's like having a new computer. Plus I know where to go when I have problems and questions. Huge difference in my computer and my relationship to it! I first found Petr on this website 2 years ago. It took me that long to want to deal with the laptop problems I was having because I just really hadn't found good help in the past. I wish I hadn't waited so long!
When I called to make an appointment with Petr I thought I was having my laptop checked out. Petr did that, but so much more. I was ready to get rid of my printer and get a new one, but Petr managed to restore it to good working order in what seemed like no time at all. It has been working as well as it did when I first bought it ever since. I am happy to highly recommend Petr for a wide range of services.
His work is impeccable. If you live in Santa Fe and own a Mac, be happy you've discovered Petr.
He manages to combine quiet professionalism with a generosity in his attention to detail. He is rare.
We have purchased 3 Mac laptops from Petr. We appreciate his professional demeanor, knowledge of Macs and honest recommendations. I do not think I will ever go anywhere else for my computer needs. We highly recommend his services, you will not regret it.
Way better than the Apple store, much more affordable if you are looking to purchase a refurbished laptop, and a local business in Santa Fe!
Every time - every problem - never a glitch in fast and exceptional service. Don't hesitate if you have a Mac problem. Very fair and reasonable prices too. So fortunate to have him in Santa Fe.
What a pleasure to work with someone who's polite, efficient and knows exactly what he's doing! I spent 3 whole days e-mailing people in Bangladesh, or wherever, to help with an Adobe problem, and got absolutely nowhere. Petr fixed all my current problems…and more…in less than an hour. If you work with a Mac, you have the answer to all your computer ills right on your doorstep!
Petr replaced my macbook air battery. It took a few days to receive a new battery but he installed it in a couple minutes while I waited. Great job.
We have purchased numerous computers from Petr (along with his help in upgrading and repairing) and we have always been immensely satisfied. Very professional and thorough for a reasonable charge. Highly recommend.
Appreciating Petr's quiet professionalism in setting up my new Macbook Pro. The whole process was so easy, and his suggestions and guidance helpful and to the point. What a relief not to get overwhelmed in IT jargon. Thanks for your clarity, Petr.
Petr did a great job on short notice of pulling the hard drive out of my old dead Mac and cloning the drive. Petr is very sharp, friendly, responsive, and service oriented. In 8 hours I had the old drive in my hands and a copy of the data on an external USB drive!